Below are a list of answers to popular questions on this service. Should you not find the information you need, please contact us.
Market value prices are determined by our team of expert vinyl buyers, they take into account the age, condition, popularity & stock level of each item and then price it accordingly. It will typically be a minimum of £0.25 per item.
Any items you wish to have returned must have the postage paid for by yourself before we send them back.
When packing the item please take care and ensure that the items are packed well. If you have a large amount of vinyl we strongly recommend that the maximum number of vinyl's per box is kept to 100, this will ensure safe transit and also keep your vinyl in good condition. Bubble wrap or old newspaper is a great way to fill up the empty space in any package sent to us, if you leave the items in the box loose there could be a chance of damage or warping of vinyl. We can not be held responsible for any items that are damaged in transit so please make sure this part of the process is adhered to.
All postage costs are down to the customer and are not refunded by Hard To Find Records. The cheapest way to send items to us is usually via Royal mail or courier etc. You can also drop your boxed items along to us in Birmingham, please contact email@example.com to arrange details for booking an appointment & location details.
Please allow 7 working days from posting your items for payment to reach you, this is due to high volumes of stock.
All payments are made by company cheque.
Yes all items must come in the original sleeves / cases and be in perfect condition. Any damaged items will result in a penalty change being made against the final order total.
Please be aware that we do not purchase any counterfeit or bootleg records.
Due to administration costs involved the smallest collections we can purchase are 20 items or more or the total value is £5.00 or more.
We will accept any size collection. If you feel that your collection of vinyl is too large to use this site, we can still accommodate your needs. Please call email our buying team on firstname.lastname@example.org